Comments on: Top 5 Car Dealer Sales Mistakes From a Consumer Point of View http://www.listentomebitch.com/top-5-car-dealer-sales-mistakes-from-a-consumer-point-of-view/ Read it at work Wed, 02 Nov 2011 12:57:57 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Paul http://www.listentomebitch.com/top-5-car-dealer-sales-mistakes-from-a-consumer-point-of-view/comment-page-1/#comment-6859 Paul Mon, 21 Mar 2011 15:08:40 +0000 http://www.listentomebitch.com/?p=116#comment-6859 I currently work for a dealership, a leader in its field. One of my tasks in the Marketing Dept. is to do follow-up calls to ensure a positive feedback in our survey all new customers are asked to complete and send back - postage included of course. It has occured to me over months of phone conversations with recent customers that they all feel the experiance was an excellent one and would reccomend the company and its sales staff to friends and family; thats saying something. Of course there are always going to be the weaker antilope that dosent make it across the river, but working for the best, you begin to understand to what lenghts a passionate compamny selling cars or nail polish can develope in the mind of its customers. Paul I currently work for a dealership, a leader in its field.
One of my tasks in the Marketing Dept. is to do follow-up calls to ensure a positive feedback in our survey all new customers are asked to complete and send back – postage included of course. It has occured to me over months of phone conversations with recent customers that they all feel the experiance was an excellent one and would reccomend the company and its sales staff to friends and family; thats saying something. Of course there are always going to be the weaker antilope that dosent make it across the river, but working for the best, you begin to understand to what lenghts a passionate compamny selling cars or nail polish can develope in the mind of its customers.

Paul

]]> By: Brian D. Hawkins http://www.listentomebitch.com/top-5-car-dealer-sales-mistakes-from-a-consumer-point-of-view/comment-page-1/#comment-292 Brian D. Hawkins Sun, 01 Feb 2009 03:12:18 +0000 http://www.listentomebitch.com/?p=116#comment-292 Another thing hard to understand about car dealerships, at least in my area, are their business hours. It's getting a little better now but a customer shouldn't have to take a day off work to look for a car. I was looking for a new car a couple of years ago and the dealer was open until noon on Saturday, closed Sunday and weekdays they were open until six. I decided to show up early Saturday only to find that their financing department wouldn't be open until Monday morning at nine. I guess that's fine if you have thirty grand or so in cash or can write a check. That's just bad business if you ask me. <abbr><em>Brian D. Hawkins’s last blog post..<a href="http://feedproxy.google.com/~r/BrianDHawkins/~3/kj3jVQYmLkY/" rel="nofollow">Before You Download Windows 7 Beta…</a></abbr></em> Another thing hard to understand about car dealerships, at least in my area, are their business hours. It’s getting a little better now but a customer shouldn’t have to take a day off work to look for a car. I was looking for a new car a couple of years ago and the dealer was open until noon on Saturday, closed Sunday and weekdays they were open until six. I decided to show up early Saturday only to find that their financing department wouldn’t be open until Monday morning at nine. I guess that’s fine if you have thirty grand or so in cash or can write a check. That’s just bad business if you ask me.

Brian D. Hawkins’s last blog post..Before You Download Windows 7 Beta…

]]> By: Jason L'Monaco http://www.listentomebitch.com/top-5-car-dealer-sales-mistakes-from-a-consumer-point-of-view/comment-page-1/#comment-280 Jason L'Monaco Fri, 30 Jan 2009 19:06:56 +0000 http://www.listentomebitch.com/?p=116#comment-280 Thanks for the comment Hilly! Having worked in sales it makes sense - it's much easier to read someone and close the sale for that matter over the phone...but on the consumer side you just want them to realize that if you wished to talk on the phone, you'd have called them! Thanks for the comment Hilly! Having worked in sales it makes sense – it’s much easier to read someone and close the sale for that matter over the phone…but on the consumer side you just want them to realize that if you wished to talk on the phone, you’d have called them!

]]> By: Hilly http://www.listentomebitch.com/top-5-car-dealer-sales-mistakes-from-a-consumer-point-of-view/comment-page-1/#comment-273 Hilly Tue, 27 Jan 2009 17:26:16 +0000 http://www.listentomebitch.com/?p=116#comment-273 Great list. I am a person that prefers to use email when dealing with certain types of people, salesmen being one of them. I cannot stand it when I email someone then my phone immediately rings. I know it may make me seem antisocial but nahhh. Right? ;) <abbr><em>Hilly’s last blog post..<a href="http://feeds.feedburner.com/~r/snackiepoo/~3/523640800/" rel="nofollow">Happy Birthday, Dear Adaaaam….</a></abbr></em> Great list.

I am a person that prefers to use email when dealing with certain types of people, salesmen being one of them. I cannot stand it when I email someone then my phone immediately rings. I know it may make me seem antisocial but nahhh. Right? ;)

Hilly’s last blog post..Happy Birthday, Dear Adaaaam….

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